Privacy Policy
Last Updated: October 16, 2026
AirTight Air, Inc. (“AirTight Air,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.airtightair.com, contact our business, or request heating and cooling services.
1. Information We Collect
We may collect personal information you voluntarily provide, including your name, telephone number, email address, service address, property details, appointment preferences, and information related to HVAC service requests.
We may also automatically collect certain website information, including IP addresses, browser and device details, general geographic location, pages visited, referring websites, and website interactions.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries, schedule appointments, and provide HVAC services.
- Prepare estimates, invoices, service records, and warranty information.
- Send appointment confirmations, maintenance reminders, promotional offers, and business communications where permitted by law.
- Improve website functionality, customer experience, and security.
- Analyze website traffic and measure advertising effectiveness.
- Comply with applicable legal and business obligations.
Promotional email recipients may unsubscribe using the instructions provided in applicable messages or by contacting us directly.
3. Website Analytics, Cookies & Advertising
Our website may use cookies, tracking pixels, analytics tools, heatmaps, privacy-masked session recordings, and advertising measurement technologies provided by third-party services.
These technologies help us understand website traffic, visitor interactions, advertising performance, and potential website usability issues.
Depending on the services enabled, third-party providers may collect technical information, device identifiers, browsing activity, and website interaction data.
We use privacy-masking measures designed to protect sensitive information entered into website forms from appearing in session recordings.
You may manage cookies through your browser settings. Where required by applicable law, we will provide additional consent or privacy choices.
Third-party technologies are also subject to their providers’ privacy policies.
4. Website Forms, Communications & Payments
When you submit a website form or contact our business, we collect information necessary to respond to your request and provide services.
Information may be stored within our website systems, transmitted through business email, and maintained in authorized business records.
We do not currently process customer payments directly through our website. Payments are handled separately through authorized payment methods or third-party providers.
Please do not submit credit card details, Social Security numbers, passwords, or other highly sensitive information through general website forms.
5. Information Sharing & Third-Party Services
We do not sell or rent customer contact lists to third-party marketers.
We may share information with trusted service providers supporting website hosting, security, communications, analytics, advertising, customer service, and other legitimate business operations.
Certain advertising-related disclosures may be classified as the sale or sharing of personal information under applicable privacy laws, even when no payment is involved.
We may also disclose information when required by law or reasonably necessary to protect our customers, business, or legal rights.
External websites linked from our site may have separate privacy policies and practices.
6. Data Security & Retention
We use reasonable security measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed completely secure.
We retain information as reasonably necessary for customer service, business operations, warranty obligations, and legal requirements.
Website inquiries and form submissions may remain stored until manually deleted. Service records and related business information may be retained for longer periods when necessary.
7. California Privacy Rights
California residents may have certain rights regarding their personal information under applicable privacy laws, including rights to request access, correction, deletion, or information about how their data is used and disclosed.
Where applicable, individuals may also have rights to opt out of certain uses or disclosures of personal information.
These rights are subject to applicable legal requirements, identity verification, and exceptions.
Privacy-related requests may be submitted using the contact information below. We will respond in accordance with applicable law.
8. Policy Updates & Contact Information
We may update this Privacy Policy periodically to reflect changes in our services, website technologies, business practices, or applicable laws. Updates will be reflected in the date displayed above.
Our website is intended for individuals seeking HVAC services and is not directed toward children.
For questions about this Privacy Policy or your personal information, please contact:
AirTight Air, Inc.
Murrieta, California
Phone: 951-677-6928
Email: info@airtightair.com
Website: www.airtightair.com